The GMAS website has a list of FAQs for quick answers to commonly asked questions. They are a great resource and link to Job Aids when applicable!

You can access our FAQ page through this link or by hovering over User Resources and clicking FAQ from our main website.

Search tips:

• to narrow the results by category, click one of the categories (such as Document Repositories, System to System, etc.) 

• to narrow the results by your role's actions, click the user role (such as Department, Central, etc.)

 

Our most recent FAQ ...

What's the difference between Allocated and Obligated amounts?

Popular questions we get on the help desk ... 

Document Repositories FAQs ...

Why aren't my emails showing in GMAS?

Is there a way to search for documents within a repository?

How do I change how my documents download?

How do I bulk upload documents into GMAS?

What file size can I upload into GMAS?

Some of our many System to System FAQs ...

Where can I check to see what Grants.gov opportunities and forms GMAS supports?

I do not see my attachment when I preview the application, but it is uploaded under the Grants.gov attachments section. How do I get the attachment to appear in the preview?

GMAS S2S does not support my Grants.gov application, what should I do?

A research team member’s personnel information is showing incorrectly. How do I make changes to job information?

Why is the Mentor role showing as Sponsor when I preview the key person form, and how can I change it?