1. Check out GMAS online documentation

• Read the Release notes, to see what changes we’ve made in this release.
• Search the GMAS website. we may have answered your question in a blog post, FAQ, or Job Aid.
• Check out tool-tips, related links, and page info. This is a great resource for on screen help. For a refresher, or to find out more, read our blog post: Get to know the GMAS Help Features: Tool-tips, Related Links and Page Info

2. Subscribe to the GMAS Blog. We publish weekly on topics such as system updates, GMAS 2.0 project updates, helpful tips and tricks and more. The blog should be your first source for news about the GMAS system.

3. Contact GMAS Support

• If you’re getting the ‘GMAS error’ screen please click the ‘Report error’ button and let us know what action you were trying to perform and if you are blocked from doing your work. This will send an email to GMAS help desk along with additional info we need to troubleshoot.
• Email GMAS Support (contactgmas.harvard.edu)